Privacy Policy
Effective Date: 22nd October 2024
At A Curious Arrangement, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website https://acuriousarrangement.co.uk/, place orders through our online store, or sign up for our email newsletter.
1. Information We Collect
a) Personal Data
We collect personal information when you:
- Place an order on our website (via WooCommerce)
- Subscribe to our email newsletter (via MailChimp)
- Interact with our website (through cookies and analytics)
This information may include your:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (payment card information is processed securely through third-party payment gateways)
b) Non-Personal Data
We may also collect non-personal information such as IP addresses, browser type, device type, and browsing behavior to improve user experience and monitor website performance.
2. How We Use Your Information
a) WooCommerce
We use WooCommerce to process and fulfill orders on our site. Your personal information is collected to:
- Process payments
- Ship products to you
- Provide customer support
- Manage your account and order history
- Improve our products and services
b) MailChimp
If you subscribe to our email newsletter, your email address and any other information you provide (e.g., name, preferences) will be collected by MailChimp. We use this data to:
- Send you marketing emails, updates, and offers
- Customize the content of our communications based on your preferences
- Ensure compliance with email marketing laws (e.g., GDPR)
You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly at [email protected].
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties, including:
- Payment processors (e.g., PayPal, Stripe)
- Shipping providers (e.g., Royal Mail, UPS)
- MailChimp, for managing our email marketing campaigns
- WooCommerce, for order processing and management
These third parties only have access to the personal data necessary to perform their specific services, and they are required to protect your information.
4. Cookies
We use cookies to:
- Track the contents of your shopping cart
- Remember your preferences (e.g., language and currency settings)
- Analyze website traffic and usage patterns
You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request the deletion of your data under certain circumstances.
- Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly at [email protected].
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We take the protection of your personal information seriously. We use industry-standard security measures to safeguard your data, including encryption of payment information and secure servers for data storage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, including complying with our legal and accounting obligations. You may request the deletion of your personal data at any time.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Email: [email protected]